Support

Questions, a credit that didn't track, or anything that looks wrong — email VladLovin@getperkfolio.com and a person reads it, usually within a day. Signed in, you can also tap Feedback on any page.

A credit I used isn't marked as used

Credits that post as a statement credit are matched automatically once your bank shares the transaction, which can take a day or two. Some credits never appear on a statement (they load into another app, like Uber Cash) — those say Mark this yourself, and you can log them from the credit's row.

Connecting or disconnecting a bank

Banks connect through Plaid; PerkFolio never sees your bank login. Disconnect any bank from Account & settings, which also ends the connection at Plaid.

Deleting your account

Account & settings → Delete account removes your account and everything in it, and disconnects every bank. See the Privacy Policy for what is kept and for how long.

Face ID in the iPhone app

The app locks whenever you leave it for more than a minute. If Face ID fails, tap Unlock to try again or use your iPhone passcode.